Has your computer been acting funny, do you have popups constantly popping up while you’re on your computer? If so, then there is a good chance that you have malware or a virus on your computer. We run multiple programs that check over your computer and make sure the computer is malware and virus free. When we clean up the computer we do thorough scans, some of which can take hours to run – but of course this all depends on the specs of your computer. On average it takes 2-3 days for us to do a complete cleanup on the computer. We could run quicker scans and get your computer fairly clean, but we would rather be certain your computer is clean before we return it to you.
Even though some of the scans take hours, we have a flat fee that we charge for cleaning up computers so as long as there are no hardware issues, you will know what the price is before we start working on it. If we find there is also a hardware issue, we will contact you before we do anything to see what you would like us to do next.